Terms of service

Last updated: March 04, 2025

Please read these Terms and Conditions carefully before using Our Service. These Terms govern your use of Our Website and purchasing goods (mainly clothing) through Our online store.

1. Interpretation and Definitions

Interpretation

Words with capitalized initial letters have specific meanings as defined below. These definitions apply whether they appear in singular or plural form.

Definitions

Company ("We", "Us", or "Our") refers to Nonemergency OÜ, Tallinn, Estonia.
Country refers to Estonia.
Service refers to Our Website and online store.
Website refers to https://nonemergency.eu.
Terms and Conditions ("Terms") mean this agreement governing the use of Our Website and purchases.
User ("You") means the individual accessing Our Website and purchasing products.

2. User Accounts

We do not require user accounts for purchases. However, You are responsible for ensuring the accuracy of any information provided during checkout.

3. Acceptable Use

By using Our Website, You agree to:

Not engage in unlawful or fraudulent activities.
Not attempt to interfere with or disrupt Our Website.
Not copy, reproduce, or misuse any content for commercial purposes without permission.

4. Purchases & Payment

4.1 Payments

All payments are processed through Shopify. We do not store payment details on Our servers. By purchasing through Our Website, You agree to Shopify’s Terms & Privacy Policy.

4.2 No Refund Policy

All sales are final. We do not accept returns or issue refunds, except where required by law. Please carefully review product details before making a purchase.

4.3 Promotions

We may offer promotions or discounts at Our discretion. Promotional terms will be specified at the time of the offer and may be subject to change.

5. Intellectual Property

All content on Our Website, including images, designs, logos, and text, is owned by Us or licensed to Us. Unauthorized use is prohibited.

6. Limitation of Liability

To the fullest extent permitted by law, We shall not be liable for:

Indirect, incidental, or consequential damages.
Loss of data, profits, or business interruption.
Any issues arising from third-party payment processors (e.g., Shopify).

Our total liability shall be limited to the amount paid by You for purchases through Our Website.

7. Termination

We reserve the right to terminate or restrict access to Our Website for any reason, including violations of these Terms.

8. Dispute Resolution

If You have a dispute with Us, You agree to attempt resolution informally by contacting Us at contact@nonemergency.eu. If unresolved, disputes shall be governed by Estonian law.

9. Changes to These Terms

We reserve the right to modify these Terms at any time. Material changes may be notified at least 30 days before taking effect.

10. Contact Us

If You have any questions about these Terms, You can contact us at: contact@nonemergency.eu

By using Our Website, You acknowledge that You have read and agreed to these Terms.